How to Reset a Biometric Gun Safe: Step-by-Step (2026)
Complete instructions for resetting biometric gun safes from all major manufacturers. Solve access issues and restore full functionality with our detailed guides.
Important: Before You Reset
Resetting your safe will erase all stored fingerprints and access codes. Make sure you have backup access (physical key or backup code) before proceeding. You'll need to re-enroll all fingerprints after resetting.
General Reset Procedure
Most biometric gun safes follow a similar reset process. Here's the general procedure that works for most models:
Step-by-Step Reset Process
- 1. Access the safe:Open using backup method (key, backup code, or external battery if needed)
- 2. Locate reset button:Find the reset button inside the safe (usually small, recessed button on interior wall or control panel)
- 3. Press and hold:Press and hold reset button for 3-10 seconds until you hear a beep or see LED confirmation
- 4. Set new master code:Follow voice prompts or LED indicators to enter a new master code (typically 6-8 digits)
- 5. Re-enroll fingerprints:Register each finger 2-3 times from different angles for best reliability
- 6. Test access:Verify fingerprint access works, then test backup methods (key, code)
Brand-Specific Reset Instructions
Vaultek (MXi, VT, VE Series)
- Open safe using fingerprint, code, or key
- Locate small reset button inside (usually on control panel)
- Press and hold reset button for 5 seconds until keypad beeps
- Follow voice prompts to set new master code (6-8 digits)
- Re-enroll fingerprints: Press "Enroll" button, place finger on scanner 3 times
- Test access with registered fingerprint
Tip: For detailed Vaultek MXi reset instructions, see our complete step-by-step guide.
SentrySafe (QAP Series)
- Open safe using backup key or code
- Remove battery cover and locate reset button (small hole near battery compartment)
- Use paperclip or small tool to press and hold reset button for 5 seconds
- LED will flash - release button when you see confirmation
- Enter new master code on keypad (default is often 0000 or 1234)
- Press "Program" button, then "Fingerprint" button to enroll new prints
- Place finger on scanner 3 times as prompted
Note: Some SentrySafe models require removing batteries, waiting 30 seconds, then reinstalling while holding reset button.
Barska (AX11224 and Others)
- Open safe using backup key
- Locate reset button inside (small button on interior wall or control panel)
- Press and hold reset button for 3-5 seconds
- LED indicator will flash - release when you see confirmation
- Press "Program" button on keypad
- Enter new master code (4-6 digits)
- Press "Fingerprint" button and enroll prints (place finger 3 times)
RPNB and Budget Models
- Open safe using backup key
- Remove battery cover to access reset button
- Press and hold reset button (may require small tool) for 5-10 seconds
- Wait for LED confirmation or beep
- Enter default code (often 0000, 1234, or 000000) or set new code
- Press "Enroll" or "Program" button
- Enroll fingerprints following on-screen or LED prompts
Warning: Budget models may have less reliable reset procedures. Consult your owner's manual for exact steps.
Troubleshooting Reset Issues
Common Problems and Solutions
Reset button doesn't respond
- Check battery power - replace if low
- Ensure you're pressing the correct button (check manual)
- Try holding button longer (up to 15 seconds)
- Remove batteries, wait 30 seconds, reinstall and try again
Safe won't accept new code
- Ensure code meets requirements (length, digits only)
- Wait for confirmation beep before entering code
- Try factory default code first (0000, 1234, or check manual)
- Reset again if code entry times out
Fingerprints won't enroll
- Clean sensor with microfiber cloth
- Ensure finger is dry and clean
- Place finger flat on sensor, not at angle
- Wait for LED confirmation between placements
- Try different finger if one won't register
Cannot access safe to reset
- Try backup key (check all keys that came with safe)
- Try backup code if you have it
- Check for external battery terminals (some safes have these)
- Contact manufacturer with model and serial number
- Professional locksmith may be needed for some models
After Resetting: Best Practices
Fingerprint Enrollment
- • Register each finger 2-3 times
- • Use different angles and pressure
- • Register backup fingers (thumb, index)
- • Test immediately after enrollment
- • Clean sensor before enrolling
Backup Access
- • Store backup keys in secure location
- • Memorize backup code
- • Test all access methods monthly
- • Keep batteries fresh
- • Document access methods safely
When to Contact Support
Contact manufacturer support if:
- Reset button doesn't work after multiple attempts
- Safe is completely locked with no backup access
- Fingerprint scanner fails after reset
- Safe makes unusual sounds or errors
- You've lost all backup access methods
Emergency Access
If you're locked out and cannot reset, contact the manufacturer immediately with your safe's model number and serial number. Some manufacturers can provide emergency reset codes or procedures. For safes with firearms inside, consider contacting a professional locksmith.